Terms of Service for AI Interview Coach

Effective Date: August 8, 2026

Last Updated: August 8, 2026

These Terms of Service (“Terms”) govern your access to and use of the AI Interview Coach mobile and web application (the “App”), operated by Madison Interactive (“we,” “us,” or “our”).

By downloading, accessing, or using the App, you agree to these Terms, our Privacy Policy, and (where AI document features are used) our Data Processing Notice. If you do not agree, do not use the App.

1. Eligibility

You must be at least 16 years old (or the age of digital consent in your jurisdiction, if higher) to use the App. By using the App, you represent that you meet this requirement and have legal capacity to enter into these Terms.

If you use the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of the Service

AI Interview Coach provides tools that may include:

• Mock interviews and timed interview challenges
• AI-generated interview questions and feedback
• Resume analysis and rewrite suggestions
• ATS-style scoring against job descriptions
• Voice feedback using text-to-speech
• Local session history and preferences

The App is a practice and coaching aid only. It is not an employer, recruiter, career counselor licensed in your jurisdiction, or guarantee of employment, interviews, or hiring outcomes.

3. Accounts and Access

Certain features may work without a traditional account and store preferences/history on your device. If we later offer accounts, cloud sync, or paid plans, additional terms may apply and will be presented at signup or purchase.

You are responsible for:

• Maintaining the security of your device and any credentials
• All activity occurring through your use of the App
• Ensuring information you submit is accurate and lawful

4. Acceptable Use

You agree to use the App only for lawful, personal (or authorized organizational) interview preparation and career-document coaching purposes.

4.1 You May

• Upload or paste your own resume or a resume you are authorized to analyze
• Upload or paste job descriptions that are publicly available or that you are authorized to use
• Practice answering interview questions in text or audio form
• Use AI feedback to improve your interview and resume preparation

4.2 You Must

• Comply with all applicable laws and regulations
• Respect the privacy and intellectual property rights of others
• Provide only content you have the right to submit
• Use AI outputs as assistance, not as sole professional, legal, or employment advice
• Keep API keys, access credentials, and device security under your control

5. Prohibited Content and Conduct

You may not submit, upload, generate, or use the App in connection with any of the following:

5.1 Prohibited Content

• Content you do not have rights or permission to use (including another person’s resume without authorization)
• Confidential employer, client, or third-party information you are not authorized to share
• Content containing malware, ransomware, or other harmful code
• Illegal content, including content that exploits or endangers minors
• Content that is fraudulent, deceptive, or intended to misrepresent identity or qualifications in a way that violates law
• Highly sensitive identifiers when not necessary (e.g., government ID numbers, full financial account numbers, health records)
• Hate speech, harassment, threats, or content promoting violence
• Sexually explicit content involving minors, or non-consensual intimate imagery

5.2 Prohibited Conduct

• Reverse engineering, scraping, or attempting to extract source code, models, or non-public App components except where permitted by law
• Interfering with or disrupting the App, servers, networks, or third-party services
• Circumventing security, rate limits, access controls, or usage restrictions
• Using the App to build a competing product through systematic extraction of outputs or datasets
• Automating access in a manner that overloads or abuses the App or its AI providers
• Misrepresenting AI-generated content as human-authored professional advice where disclosure is required
• Using the App for unlawful discrimination, background investigations without lawful basis, or unauthorized employment screening
• Reselling, sublicensing, or commercially exploiting the App or its outputs except as expressly allowed by us in writing

We may suspend or terminate access, remove content, or refuse service if we reasonably believe you violated these Terms.

6. User Content

“User Content” means resumes, job descriptions, interview answers, audio recordings, profile preferences, and any other materials you submit to the App.

6.1 Your Ownership

You retain ownership of your User Content, subject to the licenses below and any rights of third parties (for example, employers who own job postings).

6.2 License You Grant Us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display User Content solely as needed to operate and improve the App features you request (including sending content to AI providers for analysis and feedback generation).

This license ends when User Content is deleted from our systems and those of our processors, except for:

• Copies retained in backups for a limited period
• Copies we must retain for legal, security, or dispute-resolution purposes
• Anonymized/aggregated insights that no longer identify you

6.3 Your Representations

You represent and warrant that:

• You own or have all rights necessary to submit User Content
• Your User Content does not violate these Terms, law, or third-party rights
• Job descriptions and resumes you upload are used for legitimate interview preparation

7. Intellectual Property

7.1 Our IP

The App—including software, design, trademarks, logos, text, graphics, and branding (excluding User Content)—is owned by us or our licensors and protected by intellectual property laws.

Except for the limited license in Section 7.3, no rights are granted to you by implication or otherwise.

7.2 AI Outputs

Subject to these Terms and third-party provider terms, we grant you a personal, non-exclusive, non-transferable license to use AI-generated questions, feedback, scores, and suggestions (“Outputs”) for your own interview and career preparation.

You acknowledge that:

• Outputs may be similar to outputs generated for other users
• Outputs may be inaccurate, incomplete, or inappropriate for your situation
• You are solely responsible for how you use Outputs (including any resume edits or interview answers you adopt)

7.3 Limited License to Use the App

We grant you a personal, limited, revocable, non-exclusive, non-transferable license to install and use the App for its intended purpose, in accordance with these Terms.

You may not:

• Copy, modify, distribute, sell, or lease any part of the App
• Remove proprietary notices
• Use our name, logo, or branding without prior written permission

7.4 Feedback

If you send ideas, suggestions, or feedback about the App, you grant us a perpetual, worldwide, royalty-free license to use that feedback without obligation to you.

7.5 Third-Party IP

Job descriptions, employer trademarks, and similar materials remain the property of their respective owners. Your use of such materials in the App does not transfer ownership to us or to you beyond what the owner already granted.

8. Third-Party Services and AI Providers

The App may rely on third-party services, including AI providers (such as OpenAI), device text-to-speech engines, and app-store platforms.

Your use of those services may be subject to their terms and privacy policies. We are not responsible for third-party services we do not control, including outages, model behavior, or changes in third-party features or pricing.

You agree not to submit User Content to AI features if doing so would violate confidentiality obligations or third-party rights.

9. Disclaimers

THE APP AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the above, we do not warrant that:

• The App will be uninterrupted, secure, or error-free
• Resume analysis, ATS scores, or interview feedback will be accurate or complete
• Use of the App will result in interviews, offers, or career outcomes
• Outputs will match any employer’s actual hiring criteria

AI limitations: Generative AI can hallucinate, omit context, or reflect biases. Always review Outputs before relying on them.

Some jurisdictions do not allow certain disclaimer limitations; in those places, disclaimers apply to the fullest extent permitted.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

1. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost data; lost career opportunities; or reputational harm, even if advised of the possibility.

2. Our total liability for any claim arising out of or relating to the App or these Terms will not exceed the greater of:

- amounts you paid us for the App in the 12 months before the claim, or

- USD $50 if you have not paid us.

3. The limitations above apply to claims based on warranty, contract, tort (including negligence), strict liability, or any other legal theory.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for fraud, willful misconduct, or death/personal injury caused by negligence where such limitation is prohibited).

You agree that the App is a practice tool and that employment decisions of third parties are outside our control.

11. Indemnification

You agree to defend, indemnify, and hold harmless us and our officers, directors, employees, contractors, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your User Content
• Your use or misuse of the App or Outputs
• Your violation of these Terms
• Your violation of any law or third-party right (including privacy and intellectual property rights)

12. Suspension and Termination

We may suspend or terminate access to the App at any time if:

• You breach these Terms
• Required by law or a platform provider
• Continuing service creates risk, security issues, or operational harm

You may stop using the App at any time by uninstalling it and discontinuing use.

Upon termination, sections that by nature should survive (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

13. App Stores

If you download the App from the Apple App Store, Google Play, or another store:

• These Terms are between you and us, not the store operator
• The store operator is not responsible for the App or its content, maintenance, or support (except as required by the store’s terms)
• Your use must also comply with the applicable store’s terms and policies

14. Changes to the App and Terms

We may modify, suspend, or discontinue features at any time. We may update these Terms by posting a revised version and updating the “Last Updated” date. Material changes may also be communicated in-app or by other reasonable means.

Continued use after changes become effective constitutes acceptance, except where applicable law requires additional consent.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ontario, Canada, excluding conflict-of-law rules.

Informal resolution: Before filing a claim, you agree to contact us at legal@madisoninteractive.ca and attempt to resolve the dispute informally within 30 days.

Venue: Except where prohibited, exclusive venue for disputes will be the state or federal courts located in Toronto, Ontario, Canada, and you consent to personal jurisdiction there.

Arbitration / class actions (optional—enable only if desired):

Disputes are resolved in the courts of Ontario, Canada, unless applicable consumer law requires otherwise.

16. Export and Sanctions Compliance

You may not use the App if you are located in a country subject to comprehensive embargoes or if you are on a denied-party list, where prohibited by applicable export control or sanctions laws.

17. Miscellaneous

• Entire agreement: These Terms and the Privacy Policy are the entire agreement regarding the App.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• No waiver: Failure to enforce a provision is not a waiver.
• Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure: We are not liable for delays or failures due to events beyond reasonable control.
• Language: If these Terms are translated, the English version controls unless local law requires otherwise.

18. Contact

Questions about these Terms:

Email: legal@madisoninteractive.ca

Subject line: AI Interview Coach Terms of Service

Postal: Madison Interactive, Toronto, Ontario, Canada

19. Summary (Plain Language)

• Use the App to practice interviews and analyze resumes/job descriptions you are allowed to use.
• Don’t upload unauthorized, illegal, or confidential content.
• You keep ownership of your resumes and answers; we only process them to run the App.
• We own the App; you can use AI feedback for personal preparation.
• The App doesn’t guarantee jobs; AI can be wrong.
• Our liability is limited as described above.

This summary does not replace the full Terms.